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Kindle Notes & Highlights
“Results,” lectured Jenkinson, “are the outcome of a process. What we want are good results from a controlled process, because they will be repeatable. Bad results from an uncontrolled process simply mean that we’re not doing our job. Good results from an uncontrolled process, however,” he added with a rare smile, “only mean we’re lucky.
bad results from a controlled process just says that we’re stupid: we expect different results from doing the same thing over again.
You can’t force people to think, they’ve got to be interested—and that’s up to them.
You can’t teach someone who doesn’t want to learn.
“There’s a Zen story that says that before you study Zen, you see the mountain as a mountain. When you’ve studied Zen assiduously, you no longer see the mountain as a mountain. But when you finally understand Zen, you see the mountain as a mountain.”
“Son, when the finger points at the moon, it’s the moon you need to look at, not the finger,”
see all the problems all the time. And solve them one by one.”
“We only learn when we discover we’re wrong,”
Are you doing what you need to learn, or just what you want to do? Are you doing enough of what you’ve learned to get the results you need?
“One, you learn by doing. Two, you learn better in a team. Three, teams learn if they try to solve problems together.
