Rick Mans

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Research shows that when we take others’ perspectives, we tend to stay within our own frames of reference, asking “How would I feel in this situation?” When we’re giving a gift, we imagine the joy that we would experience in receiving the gifts that we’re selecting. But this isn’t the same joy that the recipient will experience, because the recipient has a different set of preferences.
Give and Take: From the author of million-copy bestseller THINK AGAIN
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