Meanwhile, it was getting stressful back at Zappos. Things weren’t going well at eLogistics. The salesman had oversold their capabilities, and a lot of our customers weren’t getting what they had ordered. From a company-survival point of view, though, what was even worse was that as more and more pallets of new shoes that we had ordered were showing up in our new warehouse, the eLogistics staff wasn’t able to put them away in a timely manner.
