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Kindle Notes & Highlights
by
Todd Conklin
Read between
November 3, 2018 - January 3, 2019
We count the number of people we hurt, and totally discount all the people we are keeping safe. The problem is, and always has been, you can’t count what doesn’t happen. It is hard to count the millions of decisions that are made every day in the field that don’t lead to some type of failure. Those millions of operational decisions were all safety and performance reliability successes.
Safety is the ability to perform work in a varying and unpredictable workplace environment.
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error is everywhere, and there is nothing you can do to avoid the errors. You can’t punish error away. You can’t reward error away. Error is an unintentional, unpredictable event.
Rumble strips are designed to work when the driver screws up. In fact, rumble strips will not work when the driver is actually behaving as road designers assume drivers should behave. Rumble strips only work when the driver becomes inattentive.
All of us know that success one time does not lead to success the next time. Yet, success one time actually does usually lead to success the next time. In fact, failure is extremely rare. Your car does not break down very often. In fact, your car is much more dependable than it is not dependable. Think about this idea for a moment. Your car runs many, many more times than it doesn’t run. Your car is more successful than the occasional mechanical failure. The same goes for workers.
You can’t fix everything. You don’t need to fix everything. In fact, you run the risk of making things worse if you run around trying to fix processes, procedures, and systems. Yet, you need and want to fix the systems that are setting workers up to fail at your facilities.
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