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Obviously training is valuable. We want our lawyers, counselors, and teachers to know what they’re doing. Yet to identify them only with their know-how is to shortchange all and turn our relationship into a transaction between one who knows and one who doesn’t. Patterns of behavior get frozen. The aura of know-how in the helper can undermine our confidence as the helped in defining issues for ourselves.
How Can I Help?: Stories and Reflections on Service
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