Boundaries for Leaders: Results, Relationships, and Being Ridiculously in Charge

by Henry Cloud

WE DO THIS BY LISTENING, CREATING, AND FINDING VARIOUS TIMES, WAYS, AND CONTEXTS TO INTERACT WITH THEM, BOTH IN THEIR WORLD AND OURS. WE MAKE SURE THAT WE SHARE ALL THAT WE KNOW ABOUT OUR CUSTOMERS WITH ALL OF OUR PEOPLE.