Being an open system means, basically, that you are not arrogant enough to think that you have all the answers, or that your organization has all the answers, or even that you should. You know that there is experience and energy outside of what you bring that can add to your personal and organizational infrastructure, and you open yourself up to it. In my experience, when there is a real problem in an organization at the top, one of the issues always in the picture is a leader who cannot take objective input or who is arrogant. They have corporate boards comprised of “yes” people, and they
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