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Rachel Swisher Ray
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In Search of Excellence: Lessons from America's Best-Run Companies, by Thomas J. Peters

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John Steinbruner makes a similar point commenting on the role of staffs in general: “It is inherently easier to develop a negative argument than to advance a constructive one.” In
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In Search of Excellence: Lessons from America's Best-Run Companies
In Search of Excellence: Lessons from America's Best-Run Companies
by Thomas J. Peters
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