Speaking the truth in love, we will in all things grow up into him who is the Head, that is, Christ. Ephesians 4:15 Words play a key role in almost every conflict. When used properly, words promote understanding and encourage agreement. When misused, they usually aggravate conflicts and drive people further apart. If your words seem to do more harm than good when you try to resolve a disagreement, don’t give up. With God’s help you can improve your ability to communicate constructively.