The issues that you believe need to be addressed. (Define the problem as narrowly as possible so you can focus on the central issues and not get distracted by minor details.) Words and topics that do not need to be included in your discussion and should be avoided because they are likely to offend the other person. Analogies or metaphors that the other person will understand and value. Words that describe your feelings (e.g., concerned, frustrated, confused, disappointed). A description of the effect the problem is having on you and others. Your suggestions and preferences for a solution to
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