Jeyerajha (JJ)

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Mirroring is a standard technique in sales to get exactly this effect. Here, the salesperson tries to copy the gestures, language, and facial expressions of his prospective client. If the buyer speaks very slowly and quietly, often scratching his head, it makes sense for the seller to speak slowly and quietly, and to scratch his head now and then too. That makes him likeable in the eyes of the buyer, and thus a business deal is more likely.
The Art of Thinking Clearly: The Secrets of Perfect Decision-Making
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