Kiran Hegde

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If I were a beginner in the study of decision-based negotiation (as opposed to emotion- and compromise-based negotiation), my initial goals would be to focus at all times on my mission and purpose, to control my neediness and never demonstrate neediness, to always allow my adversary to be okay, to have no fear of saying or hearing “no”—the subjects of the preceding chapters.
Start with No: The Negotiating Tools that the Pros Don't Want You to Know
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