Kiran Hegde

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Take a moment and be certain that you understand the implications of this rule: The only agenda that is valid for purposes of negotiation is the one that has been negotiated with the adversary. The more effective you are in negotiating the agenda, the more comfortable the adversary organization will be in allowing you into the inner sanctum. Your competence will be appreciated and embraced.
Start with No: The Negotiating Tools that the Pros Don't Want You to Know
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