Kiran Hegde

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“Well, Mary, I have no idea whether what we do has any relevance for your business. I just don’t know, maybe it doesn’t. If not, just tell me and I’ll be on my way, but if whoever handles your market research …” And off you go—or not. It doesn’t matter. Your neediness is under control.
Start with No: The Negotiating Tools that the Pros Don't Want You to Know
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