Nikita Rvachev

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“Of course you make the decisions. But who else might you want to talk with?” “Who might be of service in making this decision?” “Who should we invite to support your decision?” “Who’d be sorry or upset if we left them out?” “How will this decision be reached?” “When will it be reached?” “What criteria and paperwork must be in place for it to be reached?”
Start with No: The Negotiating Tools that the Pros Don't Want You to Know
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