Nikita Rvachev

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“Gee, that’s a bad break. How long will your car be in the shop?” “That’s terrible. How long will your company pay for the temporary apartment?” “This is great technology. You must really have invested a lot in it.” “Sure we have a lot of competitors, so you’re in good shape in that regard. Now when do you need to get your line back up and running?”
Start with No: The Negotiating Tools that the Pros Don't Want You to Know
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