Michael

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This is nuts-and-bolts material that you will immediately be able to apply in your business negotiations as well as in all other aspects of your life. You will learn how to lay out a negotiation on paper and control it step-by-step, how to react effectively to anything that happens at the negotiating table, how never to be caught flat-footed, even how to walk away with a smile, if need be.
Start with No: The Negotiating Tools that the Pros Don't Want You to Know
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