Because you have spent so much time checking yourself against complaining, when you hear it coming from someone else it’s like a clanging cymbal during a moment of sacred silence. Even though the person’s griping isn’t pleasant for you to hear, you won’t feel compelled to correct the other person. Rather, you’ll simply observe the complaining, and because you neither criticize nor complain, the person won’t need to justify and perpetuate his or her behavior.
