I then called the office of Pacific Bell vice president Frank Spiller. His executive secretary answered. I said I was calling from Pacific Bell Security and gave the name of one of the actual security investigators—maybe I said I was Steve Dougherty. I asked, “Did Frank get the memo on the Kevin Mitnick case?” “What’s it about?” she asked. “A hacker who’s been breaking into our computers.” “Oh, yes, right. I’ve got it right here.”