Oops, this was a system with “dial back” security: you had to enter a phone number and wait for the computer to ring you back. What now? “Look, I’m off-site at a remote office,” I said off the top of my head. “So I won’t be able to take a callback.” I had magically hit on a reasonable-sounding excuse. “Sure, I can program it to bypass the dial back when you log in with your username,” he assured me—defeating the company’s elaborate security that would otherwise have required that I be at an authorized callback number.
