Primal Leadership, With a New Preface by the Authors: Unleashing the Power of Emotional Intelligence (Unleashing the Power of Emotinal Intelligence)

by Daniel Goleman

For a brief, more recent review of the leader’s impact in a business setting, see Michel Deschapelle, “The National Conference Has Helped My Career,” Speaking of Authority, vol. 7, no. 1 ( Jupiter, FL: A.K. Rice Institute, 2000).

Point out the bit about decreasing anxiety to sales