1. Create systems to limit your availability via e-mail and phone and deflect inappropriate contact. Get the autoresponse and voicemail script in place now, and master the various methods of evasion. Replace the habit of “How are you?” with “How can I help you?” Get specific and remember—no stories. Focus on immediate actions. Set and practice interruption-killing policies. Avoid meetings whenever possible: Use e-mail instead of face-to-face meetings to solve problems. Beg-off going (this can be accomplished through the Puppy Dog Close). If meetings are unavoidable, keep the following in
...more
This highlight has been truncated due to consecutive passage length restrictions.
