Michael Hayes

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It is well documented that global praise does very little to encourage the recipient, and doesn’t increase the positive behaviors desired. Many people have reported to us that global comments actually can be demotivating. “I hate it when my boss says, ‘Good job, guys! Way to go! Keep it up!’” If praise is to be effective, it must be specific.
The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People
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