Michael Hayes

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Spending quality time with others requires a positive attitude. When you do something resentfully, out of a sense of obligation, the message sent to colleagues is not “You are valued” but rather, “I have more important things to do than being here with you.” Additionally, communicating a sense of being rushed (by looking at your watch frequently), or allowing yourself to be interrupted by your cell phone, or texting a reply on your Black-Berry does not demonstrate a sense of value to others. Genuine appreciation always requires sincerity.
The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People
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