A pat on the back may be entirely appropriate for the team member who has pulled off a significant sale. However, the appropriateness of these actions depends on the person, the type of work relationship, and the organizational subculture in which it occurs. Some actions are fine for certain individuals but would make others feel uncomfortable. An office in, say, Atlanta may be more comfortable with appropriate touch than their counterparts in Boston. And some ethnic cultures are much more at ease with physical touch than others. Recognizing these variables, the challenge is to find
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