Coffee. Use that Ubiquitous Language: “Hi, Sally, I got you a tall half-skinny half-one-percent extra-hot split-quad-shot latte with whip. Do you have a few minutes to talk about . . . ?” Learn to use the Ubiquitous Language of C-Level management: “. . . profits . . . revenues . . . competitive edge . . . market domination.” Seriously. Hockey tickets.
