She said, ‘I said I want to work less, earn more and spend more time with the family. Then I said that Mark would be angry if I upset my boss. Then I said that I would not know how to handle Mark’s anger. And you said, “If you knew that you can handle anything Mark might do or say, what change would you propose to your boss?” And bingo I had an idea of how I could restructure my job. Just like that, out of nowhere. And it happened right after you asked that question.’

