‘Lyuda,’ said Viktor humbly, ‘people who are in the right often don’t know how to behave. They lose their tempers and swear. They act tactlessly and intolerantly. Usually they get blamed for everything that goes wrong at home and at work. While those who are in the wrong, those who hurt others, always know how to behave. They act calmly, logically and tactfully – and appear to be in the right.’
