It is my experience that most people we must forgive do not believe they have done anything wrong at all, or if they know that they did something wrong, they believe it was justified. I would even go so far as to say that at least 90 percent of all the people I’ve ever had to forgive would be indignant at the thought that they had done something wrong. If you gave them a lie-detector test, they would honestly say that they had done nothing wrong—and they would pass the test with flying colors.
