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Kindle Notes & Highlights
Leaving the office at night with a winning attitude affects more than you alone; it also conveys that attitude to your followers. It strengthens their resolve to believe we can solve any problem.
Loyalty is disagreeing strongly, and loyalty is executing faithfully. The decision is not about you or your ego; it is about gathering all the information, analyzing it, and trying to get the right answer. I still love you, so get mad and get over it.”
IT CAN BE DONE.
Success ultimately rests on small things, lots of small things. Leaders have to have a feel for small things—a feel for what is going on in the depths of an organization where small things reside. The more senior you become, the more you are insulated by pomp and staff, and the harder and more necessary it becomes to know what is going on six floors down.
People need recognition and a sense of worth as much as they need food and water.
Kindness connects you with other human beings in a bond of mutual respect. If you care for your followers and show them kindness, they will reciprocate and care for you. They will not let you down or let you fail. They will accomplish whatever you have put in front of them.
If you take the pay, earn it. Always do your very best. Even when no one else is looking, you always are. Don’t disappoint yourself.
Most organizations are like pyramids, with the leaders at the top and everybody else on descending layers down to the bottom, where the heaviest physical work normally takes place and where people start out.
Superior leaders also tend to be superior managers. They are rare gems. Always be looking for the person with the potential to give you 150 percent.
You can’t make good decisions unless you have good information and can separate facts from opinion and speculation.