Level II: Situation Heating up. Adult Intervention Might Be Helpful 1. Acknowledge their anger. “You two sound mad at each other!” 2. Reflect each child’s point of view. “So Sara, you want to keep on holding the puppy, because he’s just settled down in your arms. And you Billy, feel you’re entitled to a turn too.” 3. Describe the problem with respect. “That’s a tough one: Two children and only one puppy.” 4. Express confidence in the children’s ability to find their own solution. “I have confidence that you two can work out a solution that’s fair to each of you . . . and fair to the puppy.” 5.
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