support me by saying caring, acknowledging, and reassuring statements such as: ‘Tell me more’ or ‘That’s right’ or ‘I know what you mean’ or ‘I understand.’ Or just listen, and occasionally when I pause make one of these reassuring sounds: ‘oh,’ ‘humph,’ ‘uh-huh,’ and ‘hmmm.’ ” (Note: Martians had never heard of these sounds before arriving on Venus.)
