The recording of actions and progress needs to be done in a shared document. If things are not written down, they cannot be captured and referred back to. Too many coaches are lazy about this. However, if you are working in a business environment where you are being paid well for your coaching services, you need to hone your administration skills around record keeping, lest all your great coaching, not to mention your coachee’s great work, is left unacknowledged, because neither of you is clear on where you came from and what progress has been made.
