Historical narrative “We have a history that makes us proud, and we want to apply our high standards to the current situation.” Crisis “We have to respond to the danger facing us.” Disappointment “We made a decision based on the best information we had available, but now we know it wasn’t the right decision, so we have to try something else.” Opportunity “We know something now that we didn’t know before, which presents us with a new possibility if we act.” Crossroads “We’ve been doing fine on the path

