Rolands Jegorovs

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If it would take too long or would be too risky to wait for a 700K increase in the number of users before reducing IT costs, renegotiate targets. The first milestone could be to increase the number of users by 100K, then the second could be to reduce IT costs, then you could return to targeting a further increase in the number of players.
Impact Mapping: Making a big impact with software products and projects
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