Hussain Abbas

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Rule beating is usually a response of the lower levels in a hierarchy to overrigid, deleterious, unworkable, or ill-defined rules from above. There are two generic responses to rule beating. One is to try to stamp out the self-organizing response by strengthening the rules or their enforcement—usually giving rise to still greater system distortion. That’s the way further into the trap. The way out of the trap, the opportunity, is to understand rule beating as useful feedback, and to revise, improve, rescind, or better explain the rules.
Thinking in Systems: A Primer
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