Daniel Pereira de Melo

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Part of the problem here is that the car dealer has been reacting not too slowly, but too quickly. Given the configuration of this system, she has been overreacting. Things would go better if, instead of decreasing her response delay from three days to two, she would increase the delay from three days to six, as illustrated in Figure 36. As Figure 36 shows, the oscillations are greatly damped with this change, and the system finds its new equilibrium fairly efficiently.
Thinking in Systems: A Primer
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