The people in this system are putting up with deleterious behavior because they are afraid of change. They don’t trust that a better system is possible. They feel they have no power to demand or bring about improvement. Why are people so easily convinced of their powerlessness? How do they become so cynical about their ability to achieve their visions? Why are they more likely to listen to people who tell them they can’t make changes than they are to people who tell them they can?