Thinking in Systems: A Primer

by Donella H. Meadows

There are two antidotes to eroding goals. One is to keep standards absolute, regardless of performance. Another is to make goals sensitive to the best performances of the past, instead of the worst. If perceived performance has an upbeat bias instead of a downbeat one, if one takes the best results as a standard, and the worst results only as a temporary setback, then the same system structure can pull the system up to better and better performance. The reinforcing loop going downward, which said “the worse things get, the worse I’m going to let them get,” becomes a reinforcing loop going upward: “The better things get, the harder I’m going to work to make them even better.”