Use Language with Care and Enrich It with Systems Concepts Our information streams are composed primarily of language. Our mental models are mostly verbal. Honoring information means above all avoiding language pollution—making the cleanest possible use we can of language. Second, it means expanding our language so we can talk about complexity. Fred Kofman wrote in a systems journal: [Language] can serve as a medium through which we create new understandings and new realities as we begin to talk about them. In fact, we don’t talk about what we see; we see only what we can talk about. Our
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