I discovered that the commitments that team members were making to each other from the previous week were not being carried out. People would make promises, such as making a call, shipping a package, or finishing a report. A week later, I would find that, of 10 commitments, only a few were done. As a result, I incorporated a To-Do List into the meeting. Once everyone had to report on them the following week, the number of tasks completed went from a few out of 10 to nine out of 10. Productivity increased