The other reason you must document and simplify your processes is that your business has to become self-sustaining. It has to be able to run without you. You have to get your key processes out of your head and onto paper. God forbid something happens to you or any of your people. If one of you disappeared tomorrow, could someone step in and pick up right where you left off? They should be able to, and by doing this step, you’ll ensure that they can.
