Kendra’s Kindle Notes & Highlights

101 Design Methods: A Structured Approach for Driving Innovation in Your Organization, by Vijay Kumar

User Journey Map is a flow map that tracks users’ steps through an entire experience.

Kendra Wong

Will be learning/using User Journey Maps in Systems class for our next project.

See Kendra’s 8 notes & 21 highlights

101 Design Methods: A Structured Approach for Driving Innovation in Your Organization

101 Design Methods: A Structured Approach for Driving Innovation in Your Organization

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