He also changed his leadership style from extraordinarily accessible to helpful but more removed, which encouraged subordinates to solve their own problems by connecting with people around him. “As a leader you can find yourself in this bubble of activity where you feel like a lot is happening moving from meeting to meeting,” Paul says. “You can actually start to thrive on this in some ways. I had to move past this for us to be effective as a unit and so that I could be more forward-thinking.”

