Develop a sense of what your boss wants to know. Some prefer to know a great deal; others, much less. In general, no boss likes to be surprised or seem ignorant of something she should know. If you must err, do it on the side of overinforming. Many bosses actually want more information than they say, so discover the right balance through experience. Find out as well how your boss wants information delivered: written reports via e-mail, in person if that’s possible, or by video call.

