Gary Klein, in his seminal work, Sources of Power (another book, which along with his next, Intuition at Work, should be in every manager’s and strategist’s desk drawer), illustrates the intuitive / implicit nature of a business contract (drawing on Karl Weick’s version of a conversation between a boss and a team member): • Here’s what I think we face • Here’s what I think we should do, and why • Here’s what we should keep our eye on • Now, talk to me132 The only thing needed to make this into a mission order is to look your subordinate right in the eyes and say, • Here’s what I
...more
