Smooth upward communications is not as easy as it might seem. Some of the news may be bad, or may reveal mistakes or poor judgment on the part of the person doing the communicating. Still, the boss has to know, if he or she is going to form a true appreciation of the situation, and the sooner the better. Obviously arranging the work environment so that people will report failure or mistakes to persons who can immediately fire them requires a high level of mutual trust, and is yet another example of why trust is The Way of Management and Leadership.
