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Competence means keeping your head in a crisis, sticking with a task even when it seems hopeless, and improvising good solutions to tough problems when every second counts.
Competence
Management has to create a climate where owning up to mistakes is permissible and colleagues have to agree, collectively, to cut each other some slack.
“There’s nothing more important than what you’re doing right now”
The truth is that nothing went as we’d planned, but everything was within the scope of what we prepared for.
