Let’s say you’re meeting a client for the first time. The meeting starts off great—the client clearly likes you, and you turn on your focus or kindness charisma full blast. You can feel the comfort growing, and the client increasingly reveals his plans for the company and explains where he’d most like your help. So far, so good—very good. But as the meeting progresses and the comfort level keeps growing, the client tells you how amazing it is that he feels so at ease with you. He starts revealing more about his own personal thoughts and views about how his company is doing, how he’s doing,
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