DO: • Practice—a lot. Watch talk shows, interview shows, news programs, any forum in which people are called upon to respond to questions. To use a golf analogy, we’ve taught you how to grip and swing the club. How good your game gets depends entirely on how much you practice. • Refrain from practicing on your significant other. • Use your new skills only for good. DON’T: • Do or say anything that makes the person aware that you’re reading him, because it will trigger his defenses. For example, don’t confront the
